CLAYTON, MO--(Marketwire - March 12, 2013) - FirsTech, Inc., a
leader of innovative bill payment solutions, has launched Fusion, a
new electronic bill presentment and payment platform designed to
make it easy and cost effective for billers of any size to provide
a simple solution for presenting bills and executing payments. With
Fusion, utility, telecommunications, healthcare, insurance and
other billers can quickly enable consumers to view and pay bills
through an easy to use web portal.
"By combining customer input with our industry knowledge to
design efficient tools such as Fusion, we are able to help
FirsTech's clients achieve their goal of increasing the rate of
electronic payment delivery," said Howard Mooney, FirsTech's
President and CEO. "Developing innovative products that improve
efficiency for our clients and enhance the overall customer
experience has always been a driver at FirsTech."
Through the Fusion platform, customers have a holistic view of
all their payment history and preferences that can be accessed in a
single, easy to navigate, customer profile. Fusion's main dashboard
allows users to make a personal choice about the billing process,
notification schedule, and payment channel that ultimately leads to
a better customer experience.
"I have always been pleased with the services FirsTech offers;
their new online bill presentment and payment solution is no
exception," said Patsy Cline, Remittance Manager at Consolidated
Communications. "Not only is the design of the site sleek and
modern, the placement of the information makes it very
user-friendly. Customers can access their bills online, have a
real-time view of their account balance, make an immediate payment
or schedule a future payment and manage personal settings."
The implementation with Consolidated Communications took place
in November 2012 to wide acceptance of the customer base using a
previous bill presentment solution.
FirsTech Inc. provides innovative payment processing solutions
to the government, insurance, utility, healthcare, telecom, cable
and finance industries. FirsTech processes millions of transactions
per year using the Fusion payment processing platform - which
provides industry leading bill payment channel integration for
walk-in bill payment processing at its 3,000 agent locations in 36
states - lockbox, online bill pay, IVR, mobile, CSR, bank bill pay
concentration (e-lockbox/e-box). For 30 years and counting,
FirsTech provides custom payment solutions to clients with a focus
on efficiency and execution. This results in higher customer
satisfaction and lower payment processing costs.
FirsTech is a wholly-owned subsidiary of Busey Bank through
First Busey Corporation-a diversified financial holding company
headquartered in Champaign, Illinois. More information about First
Busey Corporation can be found at busey.com.
Officer l Communications Manager